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The process

Three steps to
completely handled.

We've made handing off your website as simple as it should be. Bring us what you have, we take it from there — and you get on with your business.

01 Bring us any site

Start with what you have.

There's no prerequisite. Your site doesn't need to be rebuilt, migrated, or cleaned up before we can start. Hand us the URL, give us access, and we review what you've got — then we take it from there.

  • We review your current setup: stack, hosting, codebase, and any known issues.
  • We document what we find and agree on a maintenance baseline before going live.
  • We handle access transfers, DNS updates, and any migration work required.
  • You stay informed at every step. No black-box handoff.
02 We host, maintain, and protect it

We handle the whole job.

Hosting and maintenance isn't just 'keeping the lights on.' It's the ongoing, unglamorous work that keeps your site fast, secure, and current — and we do all of it, proactively, without you having to ask.

  • Enterprise-grade managed hosting with uptime monitoring and real-time alerts.
  • Daily automated backups, tested and ready to restore within hours.
  • Security monitoring: patching vulnerabilities before they become incidents.
  • Core and plugin/dependency updates applied with staging checks, not just pushed live.
  • Performance audits, speed fixes, and Core Web Vitals tuning.
  • DNS health checks, SSL renewals, and domain-expiry alerts.
  • Content and copy changes — just ask, we'll handle it.
03 You stop worrying

Your website is handled.

That's the outcome. You stop fielding calls about the site going down. You stop manually chasing plugin updates. You stop wondering if your backups work. You get on with your business — we've got the rest.

  • One email or message and we're on it. No ticket queues, no escalation scripts.
  • Monthly status emails so you know what's been done without having to ask.
  • When something unexpected comes up, you hear from us first — not find out after.
  • If your business grows and your site needs to grow with it, we're already there.

What's covered

Everything under one plan.

Hosting

  • Managed infrastructure
  • Uptime SLA
  • CDN delivery
  • Free SSL

Security

  • Proactive patching
  • Malware scanning
  • Security headers
  • Access control review

Updates

  • Core platform updates
  • Plugin / dependency updates
  • Staged deployments
  • Regression checks

Backups

  • Daily automated backups
  • Offsite storage
  • Verified restore tests
  • 90-day retention

Performance

  • Core Web Vitals monitoring
  • Speed audits
  • Image optimization
  • Cache tuning

Support

  • Content changes on request
  • Human support line
  • Monthly reports
  • Emergency response

Full scope varies by plan. See pricing for what's included at each tier.

Timeline

From first message to fully handled.

Day 1

You reach out

Tell us about your site — the URL and any known issues. We reply within one business day.

Days 2–3

We review your setup

We audit your current stack, hosting, security posture, and performance. We'll tell you what we find.

Days 3–5

Onboarding & transfer

We handle access setup, DNS changes, and any migration work. You're kept in the loop throughout.

Day 5+

Fully handed off

Your site is on our infrastructure, in our monitoring, and under active care. You stop thinking about it.

Ready to hand it off?

Tell us about your site. We'll tell you exactly how we'd handle it.

Or explore what platforms we handle and everything included in maintenance.